With nomad you can:
Yes, nomad is available on iOS and android.
Lebanese citizens of 18 years and above (residents or non-residents) can use nomad application, whether they are BLC clients or not.
To onboard on nomad, follow these steps
For BLC Client:
For non BLC Client:
You only need your National Lebanese ID card or your Lebanese passport.
Registration usually takes around 5 minutes, depending on how quickly your identity information is verified.
Yes, you continue from where you left, after reaching the step of setting your email.
No, at the moment transfers are available only between nomad users.
To transfer money, you have 2 options:
The receiver will receive an in-app notification and can accept or reject the transfer.
Yes, tap on “Transactions See All” to view the transfers made.
You will receive a notification in the application stating that your request has been successfully sent.
You can add money through:
You will receive a notification in the application stating that your account was credited.
Approach any BLC Bank branch and provide the agent with your mobile number and generated code.
Note: Cash-in requests will be cancelled if not performed within 24 hours.
Yes, you can refill your account by any fresh Bank Cards.
Yes, you can cancel a request to send or receive money
Yes, you can remind a nomad user of a transfer request
The receiver follows below steps when getting the in-app notification
(Select from available frequency: daily – weekly- monthly- yearly- one time
Start Date & End Date)
You can withdraw money through:
To note that cash-out requests will be reversed if not withdrawn within 24 hours.
Yes, you can cancel the request before withdrawing it. Follow below steps:
Your cash-out transaction will be successfully cancelled and you can perform another one.
Make sure merchants POS is related to Areeba, CCM or Monty Pay
You can use a physical card if you are paying at a merchant that doesn’t have nomad as a payment method.
Yes, you can. The refunded amount will be credited to your nomad digital account.
You can pay in both LBP and USD.
Open the application and switch between the currencies to view the accounts balances.
Yes, you can:
The statement of account will be provided as a PDF file, which you can save or share for your use, and it will be sent to your registered email.
nomad offers 2 distinct card programs with variable limits and benefits:
Follow these steps for every card type:
(You can only benefit from one virtual card)
To view your card details, follow these steps:
nomad prepaid cards are only in USD, can be used in Lebanon and abroad.
Click on “Cards” the “View Benefits”
For any claims or fraudulent transactions, please contact our Customer Support Team to complete a dispute form for investigation and refund.
Yes, you can withdraw cash from BLC ATMs in Lebanon and any ATM abroad that accepts debit and international cards (fees will apply)
Yes, you can use your physical card abroad because it is a MasterCard accepted worldwide, and it can be used for transactions in various currencies, subject to exchange rates.
You can replace your nomad card instantly from the app (fees will apply)
It takes up to 48 working hours for you to receive your nomad physical card from the selected BLC branch.
The expiry date for nomad Virtual and Physical card is 3 years, starting from the issuing date.
If your nomad physical card is retained by the ATM at BLC Bank, you can request to retrieve it from the branch by presenting your ID within 3 days. Otherwise, the card will be canceled. If it was retrieved by other ATMs, it will be as per their standards procedures.
You can use your card up to the available balance.
● For USD: maximum USD 9,999
● Equivalent in LBP
● For USD: USD 1 minimum & USD 9,999 maximum amount
● Equivalent in LBP
● For USD: maximum USD 9,999
● Equivalent in LBP
The virtual card limit is USD 4,999.
The physical card limit is USD 9,999.
You can use your card up to the available balance.
On IOS:
On Android:
No, the QR can no longer be re-used once it is scanned and the eSIM profile is downloaded.
In the event of any issues, claims, or complaints about eSIM, it is imperative that you promptly reach out to our Customer Support Team at the following email address ContactCenterTeam@blcbank.com and resolve such concerns directly with them.
It is to note that we do not make any representations or warranties, expressed or implied, of any kind, whatsoever, (including, but not limited to, issues relating to merchantability, fitness for use, quality, quantity, or delivery), concerning the eSIM, and we will not bear any responsibility concerning any matters related to the eSIM.
It is your responsibility to carefully examine and evaluate your purchase before buying the eSIM.
To pay for your order number received from Ihjoz, follow these steps:
Your voucher will be successfully paid.
To purchase a voucher from the E-services category, follow these steps:
- Gifts
- Games
- Media
- Fashion
- Telecom
Your voucher will be successfully purchased
nomad prioritizes security with advanced encryption, strict privacy policies, and compliance with data protection regulations.
It includes multi-factor authentication (passcodes, biometrics, or PIN codes) for authorized access
Yes, you can use nomad on more than one device, but only one session can be active at a time.
Yes, it is safe since we ensured a secure process and added extra security steps including one-time passcode for authentication.
Tap on “Profile” on top of the application
To Enable
To Disable:
(Passcode cannot contain sequential or consecutive digits)
Call our Customer Support Team immediately to report so they can secure your nomad digital accounts and prevent unauthorized access on:
Once your registration is completed, your personal details cannot be changed through the app. To update your personal information, please visit any BLCBank Branch. You can also contact our Customer Support Team on:
For assistance, contact our Customer Support Team through various available options:
You have to contact the Customer Support Team and sign a claim.
You have to contact the Customer Support Team and the agent will be able to unblock it.
nomad by BLC Bank is an electronic mobile banking application that offers Digital Banking
services to help you manage your money easily from your device.
Top-up
Transfer money
To another nomad customer: Free of charge
Receive money
From another nomad customer: Free of Charge
Withdrawal
Payments
QR payments to merchants: Free of charge
E-services
Conditions of limits
Account Balance
Maximum Balance: The total allowed balance across your USD and LBP accounts is up to USD 10,000 monthly.
Top-up
Withdrawal
Up to LBP 40,000,000 daily, weekly, monthly
USD300 per transaction
Transfer and Receive Money through nomad
USD 2,000 daily, USD 5,000 weekly and USD 10,000 monthly across your USD and LBP accounts
E-services
Up to the available balance
nomad by BLC Bank is an electronic mobile banking application that offers Digital Banking services to help you manage your money easily from your device.
Top-up
Transfer Money
To another nomad customer: Free of Charge
Receive Money
From another nomad customer: Free of Charge
Withdrawal
Payments
QR payments to Merchants: Free of Charge
E-Services
E-services: 10% of transaction amount
Account Balance
Maximum Balance: The total allowed balance across your USD and LBP accounts is up to USD 10,000 monthly.
Top-up
Withdrawal
Up to LBP 40,000,000 daily, weekly, monthly
USD300 per transaction
Transfer and Receive Money through nomad
USD 2,000 daily, USD 5,000 weekly and USD 10,000 monthly across your USD and LBP accounts
E- Services
Up to the available balance
The Card is a physical, reloadable prepaid Mastercard that can be requested through the nomad App. It can be used for cash withdrawals, POS and online purchases in Lebanon and abroad. Fresh Money must be loaded from your nomad account to the Card before usage.
Load Card
From nomad Account: Free
Top Up nomad Account
From Physical Card: Free
Transactions [Point Of Sale and Online - Local & International]
Card Balance
Maximum Balance USD: 10,000 monthly
Point Of Sale and Online Usage
ATM Usage
The virtual is reloadable prepaid Mastercard available digitally through your nomad Application. It can be used for online transactions locally and internationally. Fresh Money must be loaded from your nomad account to the Card before usage.
Load Card
From nomad Account: Free
Top Up nomad Account
From Virtual Card: Free
Online Transactions (Local & International)
Card Balance
Maximum balance: USD 3,000 monthly
Online Usage
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