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Overview and Scope+
These Terms and Conditions (the “T&C”) govern the opening, operation, and use of all types of accounts
provided by BLC BANK S.A.L. (the “Bank”, “we”, “our”, or “us”), including but not limited to current
accounts, savings accounts, term deposits, and creditor digital accounts (collectively, the “Accounts”).1.2. These T&C also governs your access to and use of the Bank’s electronic and digital banking services,
including services provided through the Bank’s web interface (the “Website”), mobile application (the “App”),
and any other digital channel (collectively, the “Platform”), as well as any features or services made available
in connection with your Account (collectively, the “Services”).1.3. By opening, maintaining, or using any Account or Service with the Bank, you (the “Customer”, “you”, or
“Account Holder”) agree to be bound by these T&C and confirm that you have read, understood, and accepted
all its terms. These T&C forms a binding legal contract between the Bank and you, governing your rights,
obligations, and responsibilities in relation to your Accounts and Services.1.4. These Terms and Conditions apply within the Lebanese Republic and abroad, subject to Lebanese laws and
regulations, including, without limitation:
-Banque du Liban (BDL) Basic Decision No. 7548 dated 30/3/2000 (Basic Circular 69) and its addendums;
-Law No. 81 dated 10/10/2018 concerning Electronic Transactions and Personal Data;
-Law of 3 September 1956 on Bank Secrecy and its amendments;
-All applicable BDL circulars, laws, and regulations relating to banking, creditor accounts, and electronic
financial services.1.5. The opening and use of any Account or Service is also subject to:
-The Bank’s general policies, tariffs, and fees applicable to all customers; and
-The specific terms governing the particular Account or Service selected by you. -
Types of Accounts+
2.1 Deposit Accounts
You may open one or more deposit accounts with the Bank, whether on demand or as term deposits. You are entitled to operate a term deposit account only upon its maturity, as agreed between you and the Bank. The Bank may, at its sole discretion and under conditions it determines, authorize you to make deposits or withdrawals before maturity. Such authorization shall not create any right to repeat similar transactions in the future. Deposit accounts may be operated through deposits, withdrawals, transfers, or other related services.2.2 Debtor Accounts
Debtor accounts opened in your name with the Bank shall be operated solely through cash deposits and withdrawals or services linked to such accounts. Any operation of a debtor account by other means shall require the Bank’s prior written consent.2.3 Blocked or Pledged Accounts
You may block or pledge accounts held with the Bank, including for the purpose of securing debts owed by you or by third parties.2.4 Joint Accounts (AND/OR)
You may open a joint account with the Bank in accordance with these Terms and Conditions and applicable law. All joint account holders shall be deemed jointly and severally liable to the Bank for all transactions executed on the account.
- In the event of a dispute among joint account holders, the Bank may block the account upon notification until it receives an enforceable judgment, a notarized agreement, or a written instruction signed by all joint account holders.
- If one of the joint account holders is declared bankrupt, the balance of the account shall be deemed part of the bankruptcy estate unless a final court decision provides otherwise. The Bank may block the account and provide information to the official receiver or any person authorized by the competent court.
- Upon the death of a joint account holder, the account shall be closed, and any remaining balance shall be payable to the surviving account holder(s). The Bank shall not be obligated to provide information to the heirs or legatees unless expressly provided in the account agreement or required by applicable law.
2.5 Collective Accounts (AND)
- If you intend to open or hold a collective or joint account with the Bank, you may not request or obtain any digital banking service access, authorization, credentials, or similar services related to that account, product, or service without the prior explicit consent of all other co-holders or co-owners.
- Where such authorization is granted by all co-holders or co-owners, the terms and conditions of this Agreement shall apply fully and without exception to all co-holders or co-owners of the account, product, or service concerned.
- Any revocation of a co-holder’s or co-owner’s authorization shall be made in writing and shall result in the termination of this Agreement with respect to the relevant account, product, or service.
- All co-holders or co-owners shall remain jointly and severally liable, without division, for any obligations or liabilities arising from the use of digital banking services, access authorizations, or credentials until such revocation has been duly processed and implemented by the Bank in accordance with its standard procedures.
- The revocation of a co-holder’s or co-owner’s authorization without the written consent of the remaining co-holders or co-owners shall result in the termination of this Agreement with respect to the relevant account, product, or service.
- In the event of a dispute between any heir or legatee of a deceased co-holder and the remaining account holder(s), the Bank may block access to the digital banking services and the account itself until the dispute has been definitively settled either amicably between the parties or by a final decision of a competent court.
2.6 Term Deposit Accounts
You shall be entitled to operate the term deposit account only at its maturity date as agreed upon between the Bank and you. However, the Bank may, at its sole discretion and according to the conditions set by the Bank, authorize you to make deposits in and withdrawals from the account before its maturity date. Such leniency does not grant you a vested right to repeat such transactions.
The deposit account may be operated by cash deposits and withdrawals, transfers, or services linked to the deposit account.
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Creditor Account Being Accidentally Debtor+
3.1. You acknowledge and accept that if any of the creditor Accounts accidentally becomes debtor, you shall in no case consider that situation as an open credit approved by the Bank and shall settle the debit balance immediately, in addition to any interests, commissions and charges accrued thereon until complete payment.
3.2. In case the outstanding balance of the creditor joint accounts becomes accidentally debtor, all the Account holders shall be liable jointly and severally for the repayment of the debit balance in addition to interests, commissions and charges accrued thereon until complete payment.
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Eligibility and Subscription+
4.1. Any individual holding an Account with the Bank, whether in Lebanese pounds or in foreign currency, may benefit from the Services, provided they have legal capacity to contract.
4.2. The Bank reserves the right, at its sole and absolute discretion, to refrain from entering into any banking relationship with any person and to refuse the opening of an account or the provision of any service, without being required to provide any justification or reason. Furthermore, the Bank may, at any time and at its sole discretion, refuse, restrict, suspend, or terminate access to any account or service, or decline the execution of any transaction, without prior notice and without incurring any liability or obligation to justify its decision.
4.3. By subscribing to the Services, you acknowledge and accept all risks that may be encountered when using online banking services,
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Transfers+
- You acknowledge and agree that the cross-border transfer service from the account opened in your name with the Bank is an optional service provided at the sole discretion of the Bank and does not constitute a mandatory obligation of the Bank.
- You accept and agree to release the Bank from any liability for any delay in crediting a transferred amount to your account or for any delay in executing a transfer from your account upon your request, where such delay arises from compliance, verification, or regulatory requirements applicable to the transfer.
- You acknowledge and accept that the Bank may credit your account with any amount transferred in your favor using the IBAN provided in the transfer instruction, without being obliged to verify the accuracy, ownership, or validity of the transfer details. If the transfer does not belong to you or is not intended for you, such amount will not be credited to your account.
- You irrevocably and unconditionally authorize the Bank to debit your account and return any amount that has been mistakenly credited to it, whether in whole or in part, without the need for prior notice or additional authorization from you.
- Without prejudice to the foregoing, the Bank may, in the name of any joint account holder, execute a transfer without having previously received any specific instruction from the beneficiary regarding the account number to which the transfer should be credited.
- If the beneficiary does not maintain a personal account with the Bank, the Bank shall be entitled, at its sole discretion, to return the transferred amount to its source.
- The Bank shall also be entitled, at its discretion, to credit the transferred amount to a collective or joint account where the beneficiary is one of the account holders, without prior notification to the account holders, including the beneficiary, and without incurring any liability for such action.
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Accounts Unity, Set-Off, Fusion and Consolidation+
6.1. If You hold multiple Accounts with the Bank, whether under one or more identification numbers, the Bank shall have the right, without any obligation, to treat all such Accounts as components of a single, indivisible account. The Bank may consolidate and set off all such Accounts, regardless of their number, identification numbers, types, currencies, or location in different branches, without prior notice to You.
6.2. The Bank shall also have the right to set off the balances of any of Your Accounts against any amount owed to the Bank by You, whether as principal debtor, endorser, guarantor, or in any other capacity, for any reason whatsoever.
6.3. In connection with the foregoing, You expressly agree that the Bank may, at its discretion, carry out withdrawals, deposits, set-offs, clearings, consolidations, mergers, and currency conversions between Your Accounts at the exchange rate prevailing on the date of conversion as set by the Bank, as per the range set by the Central Bank, without reference to You. You hereby approve and ratify all such operations, acknowledge the authenticity of the Bank’s records, and waive any right to dispute or object thereto.
6.4. In the case of joint Accounts, the signature of each joint Account holder on this Agreement shall constitute express and irrevocable authorization for the Bank to set off and consolidate the collective or joint Account(s) with any other individual Account(s) held by any of the joint Account holders, whether existing or future, in any or all of their names with the Bank.
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Identification and Security+
7.1. Identification Credentials (the “Key”): Access to the Services requires a username, password, and where applicable, an additional one-time password (OTP) token, certificate, or other means, or method of authentication, identification or verification used in connection to the operation of the Account. These credentials serve as your electronic signature, legally binding you to the Bank and constituting irrevocable approval of operations carried out through them., with the same legal effect as a wet signature on the Account and without any obligation on the Bank to conduct independent verification.
7.2. Confidentiality: The Key is strictly personal and confidential. You undertake full responsibility for safeguarding it, and for any operation carried out using your Key. Disclosure to third parties, whether intentional or negligent, shall be deemed your responsibility, and the Bank shall bear no liability.
7.3. Theft or Loss: In case of theft, hacking, loss, or misuse of the Key, you must immediately notify the Bank by phone, fax, email (from your registered email address), or registered mail. You remain liable for all operations until the Bank formally receives and acknowledges your written notice.
7.4. The Bank may, at its sole discretion and without notice, suspend or block your access to the Services for security or operational reasons. -
Bank Records and Evidence+
8.1. The Bank’s records, books, and data shall constitute conclusive evidence of all transactions carried out through your Accounts or the Services.
8.2. The Bank reserves the right to correct, reverse, or adjust any entry made in error, without the need for your prior approval. If you have withdrawn funds in error, you undertake to reimburse the Bank upon request.
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Bank Secrecy and Data Protection+
9.1. The Bank is subject to bank secrecy obligations under Lebanese law. Your information shall not be disclosed except in accordance with applicable laws, regulations, or judicial and regulatory orders.
9.2. You expressly and irrevocably acknowledge, consent, and agree that the Bank shall not be bound by any banking secrecy or confidentiality obligations with respect to any Third-Party Providers, Merchants, Billers, Appointed Agents, or any other third parties with whom the Bank has entered or may in the future enter into an agreement for the purpose of fulfilling, facilitating, or performing its obligations under this Agreement. This consent expressly extends to any entities involved in processing electronic transactions and to those that transmit, receive, or otherwise handle information necessary for the provision and performance of the Bank’s Services. You further agree to hold the Bank harmless and release it from any liability, claims, or actions arising from such disclosures made in connection with the execution or performance of this Agreement.
9.3. Your personal data may be collected, processed, stored, and transferred in accordance with the provisions of Law No. 81/2018, the Bank’s privacy policies, and, where applicable, the General Data Protection Regulation (EU) 2016/679 (“GDPR”) or any other applicable data protection laws. Such processing shall be carried out for purposes necessary to the performance of this Agreement, compliance with legal obligations, legitimate interests pursued by the Bank, or on the basis of your explicit consent where required by law.
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Operation of Services+
10.1. The Bank shall use reasonable efforts to ensure proper functioning of the Services and to safeguard the confidentiality of transmitted information.
10.2. The Bank is not liable for interruptions, delays, or failures in the Services caused by force majeure, power/network outages, natural disasters, network unavailability, hacking, viruses, or any reason beyond the Bank’s control.
10.3. The Bank may refuse, suspend, or cancel any transaction that appears fraudulent, incomplete, erroneous, or contrary to law, regulation, or Bank policy. 10.4. The Bank may amend, suspend, or discontinue any Service at any time, without liability and without the need to provide justification.
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Operating the Account+You understand that the BDL regulations impose limits to the amount of your available balance; and daily and monthly limits on some or all the transactions authorized through your Account. Such limits ("Transaction Limit") are set out by the Bank’s policies and procedures as they may be communicated to you from time to time. We may, at our sole and absolute discretion, amend, vary and change the Transaction Limit any other limits in respect of Your Account as set and amended from time to time by the BDL.
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Fees and Charges+
12.1. You agree to pay all fees, commissions, and charges relating to your Accounts and Services, in accordance with the Bank’s tariff schedule.
12.2. The Bank is authorized to debit such fees directly from your Account(s), regardless of type.
12.3. The Bank will inform you of any fee changes at least 30 calendar days before they take effect. If you do not accept such changes, you may terminate these T&C by notifying the Bank in writing.
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Bank's Liability+
The Bank will make best efforts to ensure its Services are reliable and secure. However, it cannot guarantee that the Services will always be available or free from errors.
The Bank shall not be liable for any loss or delay caused by events beyond its reasonable control. Liability is limited to cases of proven gross negligence or willful misconduct.
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Execution of Transactions+
14.1. Transactions may only be carried out if your Account has sufficient funds and complies with applicable ceilings set by the Bank.
14.2. For certain operations, an OTP sent via SMS or another secure method may be required.
14.3. Exchange rates applied shall be those in effect at the time of processing the transaction, unless otherwise specified.
14.4. You must notify the Bank in writing of any objection to a transaction within 15 calendar days in receipt of the Bank’s notification. After this period, all transactions shall be accepted.
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Term and Termination+
15.1. The customer may terminate their use of any Service at any time by following the procedures and using the methods specified by the Bank.
15.2. The Bank may also terminate the provision of any Service or close any Account at any time, at its sole discretion, in the same way as the customer and in accordance with the conditions set out in Article 16 (Account Closure).
15.3. Termination by either party shall not affect any obligations, transactions, or liabilities incurred prior to the effective date of termination.
15.4. Upon termination, the customer shall immediately settle all amounts due to the Bank and return any instruments or means provided by the Bank to operate the Account or access the Services.
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Account Closure+
16.1. The Bank may close the Account(s) at any time, at its sole discretion, including but not limited to the following circumstances:
- If the Bank has reasonable grounds to suspect fraudulent, criminal, or unlawful behavior by the Account Holder.
- If the Account Holder fails to provide any information reasonably requested by the Bank, or if the Bank has reasonable grounds to believe that the information provided is inaccurate or false.
- If the Account Holder breaches these Terms and Conditions in a serious or persistent manner and fails to remedy the breach within a reasonable time after notification by the Bank.
- If the Bank reasonably believes that the Account Holder’s use of the Services may harm the Bank, its software, systems, or hardware.
- If the Bank reasonably believes that continued use of the Account could damage the Bank’s reputation or goodwill.
- If the Account Holder behaves in a disrespectful or abusive manner toward the Bank’s staff, including harassment, insults, or offensive language.
- If the Bank requests repayment of any amounts owed and the Account Holder fails to comply within a reasonable period.
- If the Account Holder has been declared bankrupt, or if closure is required under any applicable law, regulation, or court order.
16.2. In such cases, the Account Holder shall immediately settle all amounts due to the Bank, return all instruments or means provided to operate the Account, and terminate the Services.
16.3. If the Account is not closed by the Account Holder, the Bank is entitled to withdraw the entire balance, close the account, and deposit the funds in the Account Holder’s name with a public notary in accordance with the Lebanese Code of Civil Procedure. The Account Holder irrevocably agrees to this procedure and waives any right to object or challenge it.
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Intellectual Property+
18.1. All logos, designs, interfaces, text, images, and data appearing on the Platform are protected under Law No. 75/1999 and related intellectual property laws.
18.2. You may not copy, reproduce, or distribute any part of the Bank’s digital content without prior written consent.
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Amendments+
19.1. The Bank may amend these Terms and Conditions at any time. Customers will be notified by any means of communication.
19.2. Continued use of Accounts or Services after notification shall be deemed acceptance of the amendments.
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Governing Law and Jurisdiction+
20.1. These T&C is governed by the laws of Lebanon.
20.2. Any dispute arising out or in connection with these T&C shall be subject to the exclusive jurisdiction of the courts of Beirut, without prejudice to the Bank’s right to refer to any other competent judicial authority in Lebanon or abroad.
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Election of Domicile+21.1. For correspondence and notification purposes, each Party elects’ domicile at the addresses provided to the Bank. This election does not affect the jurisdiction provisions of Article 20.
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Communications and Notifications+
22.1. The Bank may communicate with you by any means it deems appropriate, including but not limited to SMS, email, postal mail, in-app notifications, or alerts on the Platform.
22.2. Communications shall be deemed delivered:
- Communications sent via SMS, email, or in-app notifications shall be deemed immediately received upon sending.
- Communications sent by regular post shall be deemed conclusively delivered once dispatched to your elected or designated address, regardless of whether they are actually received or any obstruction prevents receipt.
22.3. You must promptly notify the Bank in writing of any change to your contact information. Until such notification is received and acknowledged, communications sent to your last known details shall be considered valid and binding.
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Customer Obligations+
23.1. You undertake to:
- Provide accurate, complete, and up-to-date information when opening and maintaining your Account;
- Comply with all applicable laws, regulations, and the Bank’s internal policies;
- Not use the Accounts or Services for illegal, fraudulent, or unauthorized purposes;
- Maintain adequate security measures on your devices when accessing the Services.
23.2. You shall be solely responsible for:
- Ensuring the confidentiality of your credentials;
- All transactions executed under your credentials, unless formally reported to the Bank in accordance with Article 7.
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Anti-Money Laundering (AML) & Combatting the Financing of Terrorism (CFT)+
24.1. The Bank strictly complies with AML/CFT laws and regulations issued by Banque du Liban and international standards.
24.2. You acknowledge that the Bank may:
- Request additional documents or information at any time for verification purposes;
- Monitor, review, delay, or reject transactions suspected of being linked to money laundering, terrorism financing, or other unlawful activities;
- Report suspicious activities to the competent authorities without prior notice.
24.3. The Bank shall bear no liability for delays, rejections, or actions taken in compliance with AML/CFT obligations.
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Use of Services Abroad+
25.1. If you access the Services from outside Lebanon, you are solely responsible for ensuring compliance with the laws and regulations of the country where you are located.
25.2. The Bank shall not be liable if access or use of the Services from abroad violates local laws or regulations.
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Cookies, Digital Tools, and Technology Use+
26.1. When using the Platform, cookies and similar technologies may be used to enhance functionality, security, and customer experience. By using the Services, you consent to the use of such technologies in accordance with the Bank’s privacy policy.
26.2. The Bank uses encryption, firewalls, and secure communication protocols to safeguard online transactions. However, you acknowledge that no system can be fully secure, and you bear responsibility for maintaining updated antivirus software and security measures on your devices.
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Dormant and Inactive Accounts+
27.1. Accounts with no customer-initiated activity for a defined period shall be considered dormant.
27.2. Dormant accounts may be subject to restrictions, fees, or transfer to the Special Accounts Department.
27.3. Dormant accounts may reactivated upon submission of the required documentation to the Bank. The foregoing provisions shall be implemented in compliance with the Bank’s policies and procedures and the applicable regulations and directives of Banque du Liban.
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Force Majeure+28.1. The Bank shall not be held responsible for any delay or failure in performance of its obligations under these T&C if such delay or failure is caused by events beyond its reasonable control, including but not limited to war, civil unrest, strikes, embargoes, government action, natural disasters, or power/network outages. In such cases, the Bank’s obligations shall be suspended for the duration of the event.
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Severability+29.1 If any provision of these T&C is found to be invalid, illegal, or unenforceable, the remaining provisions remain valid and enforceable to the fullest extent permitted by law.
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Entire Terms & Conditions
+30.1. These General Terms and Conditions, together with any agreements, policies, or specific account or service terms provided by the Bank, constitute the entire terms governing the relationship between the Bank and you in respect of the account, including its opening, activation, operation, and closure, and the Bank’s provision of related banking services.
30.2. In the event of any specific provision, agreement, or arrangement relating to particular services or transactions, such provision shall prevail over these General Terms and Conditions to the extent of any inconsistency, while these General Terms and Conditions shall continue to govern all other matters not specifically addressed therein.